Service Commitment
Data Insights will ensure the services will be available with an uptime of 99.5%.
The availability report will be generated monthly which includes the APIs downtime and includes both planned and unplanned downtime during each day, also including all 5xx errors.
Support Availability
DataInsights team will be available at the below opening times.
Timezone
(+03:00) Riyadh
Work Week
Sunday
09:00 - 15:00
Monday
09:00 - 15:00
Tuesday
09:00 - 15:00
Wednesday
09:00 - 15:00
Thursday
09:00 - 15:00