Availability and Uptime

Data Insights will ensure the services will be available with an uptime of 99.5%.
The availability report will be generated monthly which is includes the apis downtime and includes both planned and unplanned downtime during each day also include all 5xx errors.

DataInsights team will be available at below opening times. 

Timezone
(+03:00) Riyadh

Work week
Sunday 09:00 to 15:00
Monday 09:00 to 15:00
Tuesday 09:00 to 15:00
Wednesday 09:00 to 15:00
Thursday 09:00 to 15:00

 

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